Privacy Policy
Last updated: January 2025
1. Information We Collect
When you register on BioMall.ai, we collect information you provide directly, including your name, email address, phone number, organization name, and city. For distributors and manufacturers, we also collect company details such as GST number and business address.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account on the platform.
- Facilitate connections between buyers, distributors, and manufacturers.
- Send you enquiry notifications, offer alerts, and platform updates.
- Improve our platform, services, and user experience.
- Comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information:
- With verified distributors or manufacturers when you initiate an enquiry or connection.
- With service providers who assist us in operating the platform (e.g., email, hosting).
- When required by law or to protect the rights and safety of BioMall.ai and its users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
BioMall.ai uses session storage and cookies to maintain your login session and improve your browsing experience. We do not use third-party advertising cookies. You can control cookie settings through your browser.
6. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide you with our services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at the email below. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our platform may contain links to third-party websites (e.g., distributor websites, manufacturer sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform. Continued use of BioMall.ai after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: legal@biomall.ai